Using SMS and Email to Engage Your Customers in 2023

For many companies, email is the tried-and-true platform for essential customer communications. However, email is only one part of the customer engagement experience.

Using SMS and Email to Engage Your Customers in 2023 contains the most up-to-date information about:

•  The advantages of integrating SMS into your communications strategy
•  When to send an email vs. SMS message
•  Messaging best practices and common mistakes to avoid
•  What’s new for email and SMS in 2023
•  And More!

Here’s everything you need to know about email, SMS, and using the two in tandem to reach and engage your customers.